Help Desk / Customer Service Software Live Chat, Email-Ticket and Knowledge Base Management

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View categorized listing of all common frequently asked questions.
Latest Knowledgebase Articles
Date Added
I would like to use my own Live Chat online/offline buttons, how can i do that? Sep 05, 2010
15 views
Can i integrate LiveHelpNow account with SalesForce, SugarCRM or other CRM systems? Aug 23, 2010
51 views
Do all agents get notified at the same time or may i implement round robin assignment? Aug 19, 2010
46 views
Can i install LiveHelpNow live chat and ticket system as a Right-Tab which when clicked shows available help options? Jul 02, 2010
237 views
How and where does the chat, ticket and knowledge base data stored? Apr 22, 2010
285 views
Popular Knowledgebase Articles
Views
Can my agents handle more than one chat at a time? 711
711 views
What is LiveHelpNow? What does it do? How does it help? 682
682 views
Can i install LiveHelpNow live chat chat or ticket button on my WordPress blog? 665
665 views
How easy is it to cancel an account? 608
608 views
What is an ASP (Application Service Provider)? 549
549 views
Top Rated Knowledgebase Articles
Rating
Can I customize LiveHelpNow to look like my website?

351 views
How easy is it to cancel an account?

608 views
Can I have two Chat portals on two different sites all under the same account?

322 views
I have two websites which i would like to route visitors in different departments setup in my LiveHelpNow account. Is it possible?

354 views
I received the auto invitation to chat on my website when i installed the chat buttons code and now i do not see it. What's wrong?

396 views