Help Desk Software
Submit a new inquiry and receive email notification as soon as it is resolved.
View a categorized list of all the questions frequently asked by customers.
Latest Knowledge Base Articles
Date updated
Orange arrow How to add canned messages Sep 21, 2016
6870 views
Orange arrow I updated to windows 10, now the alerter does not give sound notifcations, why? Aug 12, 2016
537 views
Orange arrow Custom information feed Aug 04, 2016
9075 views
Orange arrow Supplying already known pre-chat fields Jul 27, 2016
1401 views
Orange arrow LiveHelpNow PCI certification, HIPAA compliance, and Safe Harbor compliance Jul 20, 2016
10470 views

Popular Knowledge Base Articles
Views
Orange arrow LiveHelpNow HelpOut Tab module for Joomla 84218
84218 views
Orange arrow LiveHelpNow HelpOut Tab plugin for Wordpress 59052
59052 views
Orange arrow Customize invitation to chat 46133
46133 views
Orange arrow Route live chats launched on the same web page to different departments 25851
25851 views
Orange arrow Chat session initialization 25285
25285 views

Top Rated Knowledge Base Articles
Rating
Orange arrow Ticket Autoresponder Email Templates

5380 views
Orange arrow How to add articles to the Knowledge Base

12316 views
Orange arrow How to export chat transcripts for your records

5844 views
Orange arrow Removing Knowledge Base, Ticket System, and Callback references from the pre-chat requirements

4343 views
Orange arrow Resolving issues with sound

2981 views