Help Desk Software
Submit a new inquiry and receive email notification as soon as it is resolved.
View a categorized list of all the questions frequently asked by customers.
Latest Knowledge Base Articles
Date updated
Orange arrow LiveHelpNow pricing schedule Mar 23, 2017
20837 views
Orange arrow How to setup live chat queuing for call centers Mar 22, 2017
4786 views
Orange arrow LiveHelpNow operator panel loads slowly, shows "Page not found" errors or freezes. Mar 21, 2017
6682 views
Orange arrow Cancellation policy Mar 01, 2017
7001 views
Orange arrow SMS Chat. Supporting customers who like to text. Feb 08, 2017
10137 views

Popular Knowledge Base Articles
Views
Orange arrow LiveHelpNow HelpOut Tab module for Joomla 86443
86443 views
Orange arrow LiveHelpNow HelpOut Tab plugin for Wordpress 61827
61827 views
Orange arrow Customize invitation to chat 51289
51289 views
Orange arrow Route live chats launched on the same web page to different departments 28061
28061 views
Orange arrow Chat session initialization 27737
27737 views

Top Rated Knowledge Base Articles
Rating
Orange arrow How to add articles to the Knowledge Base

14981 views
Orange arrow How to export chat transcripts for your records

8404 views
Orange arrow Ticket Autoresponder Email Templates

7780 views
Orange arrow Removing Knowledge Base, Ticket System, and Callback references from the pre-chat requirements

6483 views
Orange arrow Resolving issues with sound

4847 views