Help Desk Software
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View a categorized list of all the questions frequently asked by customers.
Latest Knowledge Base Articles
Date updated
Orange arrow HelpOut Tab Displays Behind Scrollbar in Internet Explorer Apr 10, 2014
104 views
Orange arrow Route live chats launched on the same web page to different departments Apr 03, 2014
1239 views
Orange arrow Automatic Department Routing Mar 25, 2014
4595 views
Orange arrow How to set up department routing via pre-chat requirements Mar 25, 2014
2239 views
Orange arrow How to Setup a Post Chat Survey Mar 21, 2014
2100 views
Popular Knowledge Base Articles
Views
Orange arrow LiveHelpNow pricing schedule 11198
11198 views
Orange arrow Customize invitation to chat 8600
8600 views
Orange arrow How to install the live chat system on your website 8432
8432 views
Orange arrow Installation as a Tab Slideout - LiveHelpNow HelpOut Tab 6299
6299 views
Orange arrow Can my agents handle multiple chats at a time? 5737
5737 views
Top Rated Knowledge Base Articles
Rating
Orange arrow Does the software contain any ad ware or spy ware programs?

2865 views
Orange arrow Chat session initialization

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Orange arrow Visitor status update

2021 views
Orange arrow How to publish Knowledge Base system

3249 views
Orange arrow Designing and publishing multiple ticket submission forms for the same account

2350 views