Remove email and print icons on chat window
how do I remove the email and print icons on a chat window?
This article requires a knowledge of css, and css for the LiveHelpNow chat window. To remove the email and print options on the chat window please do the following:
If using default LiveHelpNow CSS for the chat window please cimply change CSS file URL location in admin panel->chat system->customization->chat window (select chat window) to:
/lhn/windows/chat/def/winPrintEmailDisabled.css
If using customized .css option:
- within the .css file, please find both #printTop and #emailTop. Within each, change display:block; to display:none;
If not using customized .css for chat window:
-Add the following style in the header of your webpages with the chat button installed
<style>
#emailTop{display:none !important;}
#printTop{display:none !important;}
</style>
For the embedded chat widget please use the following styles:
<style>
.lhnHocEmailAction { display: none !important; }
</style>