Which IPs/Ports should I configure in our firewall to enable LiveHelpNow service?
Please whitelist *.livehelpnow.net and open ports 80 and 443 in your firewall settings.
If your firewall does not support 'wildcard' addresses (ex: *.livehelpnow.net) please allow the following IPs:
Also, it is a very good idea to add *.livehelpnow.net to the trusted sites list in your Internet Explorer browser.
If your network is on a proxy, please whitelist the following URLs in order to enable the live chat translator tool.