Help Desk / Customer Service Software Live Chat, Email-Ticket and Knowledge Base Management

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View categorized listing of all common frequently asked questions.
Latest Knowledgebase Articles
Date Added
I would like to use my own Live Chat online/offline buttons, how can i do that? Sep 05, 2010
7 views
Can i integrate LiveHelpNow account with SalesForce, SugarCRM or other CRM systems? Aug 23, 2010
46 views
Do all agents get notified at the same time or may i implement round robin assignment? Aug 19, 2010
40 views
Can i install LiveHelpNow live chat and ticket system as a Right-Tab which when clicked shows available help options? Jul 02, 2010
224 views
How and where does the chat, ticket and knowledge base data stored? Apr 22, 2010
279 views
Popular Knowledgebase Articles
Views
Can my agents handle more than one chat at a time? 702
702 views
What is LiveHelpNow? What does it do? How does it help? 677
677 views
Can i install LiveHelpNow live chat chat or ticket button on my WordPress blog? 658
658 views
How easy is it to cancel an account? 602
602 views
What is an ASP (Application Service Provider)? 541
541 views
Top Rated Knowledgebase Articles
Rating
Can I customize LiveHelpNow to look like my website?

344 views
How easy is it to cancel an account?

602 views
Can I have two Chat portals on two different sites all under the same account?

314 views
I have two websites which i would like to route visitors in different departments setup in my LiveHelpNow account. Is it possible?

348 views
I received the auto invitation to chat on my website when i installed the chat buttons code and now i do not see it. What's wrong?

391 views