Help Desk Software
Submit a new inquiry and receive email notification as soon as it is resolved.
View a categorized list of all the questions frequently asked by customers.
Latest Knowledge Base Articles
Date updated
Orange arrow Recommended LiveHelpNow chat settings for HIPAA, PCI compliance Jan 17, 2017
2338 views
Orange arrow Email parse - JSON Dec 17, 2016
422 views
Orange arrow How to disable chat invitation door bell sound Nov 02, 2016
7259 views
Orange arrow SMS Chat. Supporting customers who like to text. Nov 02, 2016
8689 views
Orange arrow How to add canned messages Sep 21, 2016
8512 views

Popular Knowledge Base Articles
Views
Orange arrow LiveHelpNow HelpOut Tab module for Joomla 85557
85557 views
Orange arrow LiveHelpNow HelpOut Tab plugin for Wordpress 60791
60791 views
Orange arrow Customize invitation to chat 49460
49460 views
Orange arrow Route live chats launched on the same web page to different departments 27245
27245 views
Orange arrow Chat session initialization 26748
26748 views

Top Rated Knowledge Base Articles
Rating
Orange arrow Ticket Autoresponder Email Templates

6837 views
Orange arrow How to add articles to the Knowledge Base

14041 views
Orange arrow How to export chat transcripts for your records

7403 views
Orange arrow Removing Knowledge Base, Ticket System, and Callback references from the pre-chat requirements

5636 views
Orange arrow Resolving issues with sound

4136 views