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Support Center > Knowledgebase> Article: Can my agents handle more than one chat at a time?

Can my agents handle more than one chat at a time?

Article ID: 1545

Question
Can my agents handle more than one chat at a time?

Answer

Absolutely!
The way LiveHelpNow operator panel is built and layed out helps an agent serve up to 5 chat session simultaneously with a very little stress.
Of course an agent can serve unlimited chat sessions at a time, we just recommend no more than 5.


Article Details
Views: 701 Created on: Jun 19, 2009

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