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How to do a "unattended / silent installation" so you can push the LiveHelpNow Alerter software to client computers remotely

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Question
I need to silently install the Alerter software on computers in our Network, is this possible?

Answer

The LiveHelpNow Alerter package file has an .msi extension (livehelpnow.msi my be downloaded from http://www.livehelpnow.net/alerter/ ), and you may manipulate it using the msiexec utility.

For installation, use the /i and /qb switches. Use the /l* switch to produce a log file. You can provide named options (or "properties") at the end of the command line; which properties are supported depends on the package. For example, this command:

msiexec /i c:\downloads\livehelpnow.msi 

...is how you install LiveHelpNow Alerter

Perhaps the most important common property is the REBOOT property, which you can use to suppress any automatic reboot the MSI package might try to perform. So in general, you want to provide the /i, /qb, and REBOOT=ReallySuppress parameters to msiexec.

msiexec can do many other things, like uninstall software or apply patches. Neat, huh? Too bad nobody uses it.


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Article Details
Views: 17389 Created on: Sep 10, 2012
Date updated: Sep 11, 2014
Posted in: Account Setup

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