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Unsecured content warnings

Article ID: 24329 Email Print
Question
I get warnings about unsecured content after adding a chat button to my https website, why is that?

Answer

LiveHelpNow chat button code will automatically detect secure pages and secure all chat sessions started on those pages with financial grade 256 bit SSL encryption. It is also possible to force secured chat sessions, even on unsecured pages.

If your internet browser gives you warnings about 'unsecured content' on your secure web pages after installing the chat button code then your custom chat button image is hosted on an unsecured page.

To have this issue resolved, please contact our support team and include your account number along with a reference to 'unsecured content warnings'.


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Article Details
Views: 14153 Created on: Nov 12, 2012
Date updated: Sep 13, 2014
Posted in: Troubleshooting
Tagged: unsecured


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