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LiveHelpNow HelpOut Tab extension for Magento

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Question
Is there a HelpOut Tab extension I can use on my Magento powered site?

Answer

Give customers direct access to your best online support resources with LiveHelpNow's HelpOut Tab. Display help options to visitors in a snappy right tab that's easy to spot and works intuitively.

The HelpOut Tab works with any combination of LiveHelpNow systems: Live chat, Knowledge Base, Ticket management, and Call Management. Learn more about how the HelpOut Tab works and its benefits: http://blog.livehelpnow.net/eliminate-costly-support-calls-with-the-click-of-a-button/

 

Instructions on how to install and configure the HelpOut Tab on Magento.

Installation:

1. Obtain an Extension Key from the Magento Connect website clicking here.

2. Login to the admin section of your Magento website.

 

3. Go to System -> Magento Connect -> Magento Connect Manager.

 

4. Login to Magento Connect Manager as your Magento Admin.

 

5. Paste the Extension Key you obtained into the text box and click install.

 

Configuration:

1. Login to the admin section of your Magento website.

 

2. Go to System -> Configuration, then select LiveHelpNow -> HelpOut Tab in the left menu.

 

3. Fill out the form and click "Save Config".

If you would like to install the chat button plugin, please click here.


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Article Details
Views: 10995 Created on: May 06, 2013
Date updated: Jun 07, 2017
Posted in: Installation

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