LiveHelpNow HelpOut Tab module for Drupal
Is there a HelpOut Tab module I can use on my Drupal powered site?
Give customers direct access to your best online support resources with LiveHelpNow's HelpOut Tab. Display help options to visitors in a snappy right tab that's easy to spot and works intuitively.
The HelpOut Tab works with any combination of LiveHelpNow systems: Live chat, Knowledge Base, Ticket management, and Call Management. Learn more about how the HelpOut Tab works and its benefits: http://www.livehelpnow.net/blog/eliminate-costly-support-calls-with-the-click-of-a-button
Instructions on how to install and configure the HelpOut tab on Drupal
Installation for Drupal 6 & 7:
1. Download the Drupal module.
2. Extract the zip file and upload the files to the sites -> all -> modules folder
3. Login to your Drupal website as an administrator.
(Version 6):
(Version 7):
4. Get to the modules page.
(Version 6): Go to Administer -> Site building -> Modules.
(Version 7): Go to Modules -> Install new module.
5. Install the module.
(Version 6): Enable the LiveHelpNow module and click "Save configuration".
(Version 7): Install the module either from a URL or after downloading a zip file. URL: https://www.livehelpnow.net/media/plugins/drupal/lhnhelpout-7.x-1.0.zip
Configuration for Drupal 6 & 7:
1. Login to your Drupal website as an administrator.
(Version 6):
(Version 7):
2. Get to the LiveHelpNow module.
(Version 6): Go to Administrator -> LiveHelpNow Help Desk HelpOut Tab.
(Version 7): Go to Modules and enable the LiveHelpNow module.
(Version 7): Go to Configuration and select the LiveHelpNow module under User Interface.
3. Fill out the module form.
(Version 6): Fill out the module form and click "Save configuration".
(Version 6): Fill out the module configuration form.
4. Get to the site building blocks.
(Version 6): Go to Administrator -> Site Building -> Blocks.
(Version 7): Go to Structure -> Blocks.
5. Find LiveHelpNow and save the block.
(Version 6): Find the LiveHelpNow module under "Disabled". From the drop down, select the block section you would like the button to appear in and click "Save blocks".
(Version 7): Find the LiveHelpNow module, change the region to your desired region and click "Save blocks".
If you would like to install the Chat Button plugin for Drupal, please click here.