Upon visitor arrival to your website you may want to display a custom invitation message containing information you may already know about the visitor.
i.e. "Thank you for visiting our e-store again, Scott, please click [Start Chat] link should you require any assistance"
The message will appear to the visitor upon arriving to your website or on a particular page of your website. In the example above the name "Scott" was derived from your customer database based on a user's cookie or IP information.
(I) - The following should be read by a webmaster or an administrator with technical background:
var zInvitationMessage="Thank you for visiting our e-store again, <%=FirstName%> , please click [Start Chat] link should you require any assistance";
LiveHelpNow Live Chat button code here......