Article: LiveHelpNow PCI certification, HIPAA compliance, and Safe Harbor compliance
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LiveHelpNow PCI certification, HIPAA compliance, and Safe Harbor compliance
Article ID: 3518
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Is LiveHelpNow PCI certified, HIPAA compliant, and Safe Harbor compliant?
Yes, LiveHelpNow is PCI certified to accept payments from LiveHelpNow customers.
You may also download
certificate of compliance
LiveHelpNow is also compliant with the U.S.-E.U. Safe Harbor Framework.
In addition, the LiveHelpNow chat system is compliant with HIPAA Rules.
All client data is secured with 256-bit (financial grade) encryption, encrypted at rest in the database and stored behind a firewall by our hosting provider Rackspace.
How and where is the Chat, Ticket and Knowledge Base data stored?
Can your system be used with dynamic and secure web pages? Does it work properly on Linux hosting?
Is any software downloaded on my visitors computer when they visit my Websites?
LiveHelpNow Data Protection and Storage
Enable secured chat on unsecured pages
Collecting payment information in live chat
Recommended LiveHelpNow chat settings for HIPAA, PCI compliance
Nov 01, 2010
Jul 20, 2016
Security and Privacy
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