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Remove email and print icons on chat window

Article ID: 36002 Email Print
Question
how do I remove the email and print icons on a chat window?

Answer

This article requires a knowledge of css, and css for the LiveHelpNow chat window. To remove the email and print options on the chat window please do the following:

If using default LiveHelpNow CSS for the chat window please cimply change CSS file URL location  in admin panel->chat system->customization->chat window (select chat window) to:

/lhn/windows/chat/def/winPrintEmailDisabled.css

 

If using customized .css option:

  • within the .css file, please find both #printTop and #emailTop. Within each, change display:block; to display:none;

If not using customized .css for chat window:

    -Add the following style in the header of your webpages with the chat button installed

    <style>

        #emailTop{display:none !important;}

        #printTop{display:none !important;}

    </style>


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Article Details
Views: 7277 Created on: Jul 09, 2013
Date updated: Sep 13, 2014

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