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Open custom URL when submit a ticket is clicked in helpOut tab

Article ID: 36071 Email Print
Question
I would like to open my ticket submission form instead of LiveHelpNow ticket submission form when "Submit a ticket" button is clicked in helpOut tab, is it possible?

Answer
To have the "Submit a ticket" in helpOut tab open a custom URL please add this to helpOut tab code installed on your website:
 
var lhnTicketURL='YOUR_CUSTOM_URL';
 

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Article Details
Views: 8393 Created on: Jul 11, 2013
Date updated: Sep 13, 2014
Tagged: html


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