Operator Auto Logout Settings

Article ID: 13970  

How do I change the automatic logout settings for my operators?


There are 2 different ways to change the auto logout settings for your operators:

1. Administrators can setup an ‘Offline Schedule’ to logout everyone at the same time every day.  The Offline Schedule can be found in Admin panel -> Chat System -> System setup -> System settings.

2. Operators using the Alerter desktop module can change their individual auto-logout settings.  The Alerter will log you out only if your computer is idle for the amount of time selected.

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Views: 21454 Created on: Jan 18, 2012