Operator Auto Logout Settings

Article ID: 13970  

Question
How do I change the automatic logout settings for my operators?

Answer

There are 2 different ways to change the auto logout settings for your operators:

1. Administrators can setup an ‘Offline Schedule’ to logout everyone at the same time every day.  The Offline Schedule can be found in Admin panel -> Chat System -> System setup -> System settings.



2. Operators using the Alerter desktop module can change their individual auto-logout settings.  The Alerter will log you out only if your computer is idle for the amount of time selected.


Article Details
Views: 21454 Created on: Jan 18, 2012