Open custom URL when submit a ticket is clicked in helpOut tab

Article ID: 36071  

I would like to open my ticket submission form instead of LiveHelpNow ticket submission form when "Submit a ticket" button is clicked in helpOut tab, is it possible?

To have the "Submit a ticket" in helpOut tab open a custom URL please add this to helpOut tab code installed on your website:
var lhnTicketURL='YOUR_CUSTOM_URL';

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Views: 14201 Created on: Jul 11, 2013