Open custom URL when submit a ticket is clicked in helpOut tab

Article ID: 36071  

Question
I would like to open my ticket submission form instead of LiveHelpNow ticket submission form when "Submit a ticket" button is clicked in helpOut tab, is it possible?

Answer
To have the "Submit a ticket" in helpOut tab open a custom URL please add this to helpOut tab code installed on your website:
 
var lhnTicketURL='YOUR_CUSTOM_URL';
 

Article Details
Views: 9544 Created on: Jul 11, 2013