Firewall setup for LiveHelpNow service

Article ID: 8164  

Which IPs/Ports should I configure in our firewall to enable LiveHelpNow service?


Please whitelist * and open ports 80 and 443 in your firewall settings.

If your firewall does not support 'wildcard' addresses (ex: * please allow the following IPs:


Also, it is a very good idea to add * to the trusted sites list in your Internet Explorer browser.


If your network is on a proxy, please whitelist the following URLs in order to enable the live chat translator tool.






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Views: 23932 Created on: Apr 29, 2011