Dealing with SPAM

Article ID: 95180  

Question
How do I deal with SPAM emails that are being created as tickets in my account?

Answer

To filter SPAM emails you will need to create a trigger.

LiveHelpNow automatically gives every email a SPAM Score. SPAM Score above 4.0 is very likely a spam email. Knowing this, the following trigger will do the job:

 

 


Article Details
Views: 740 Created on: Jan 24, 2018