Support Center > Knowledge Base> Category: Installation
Category: Installation
26 Articles
Orange arrow Is there a HelpOut Tab extension I can use on my Magento powered site?

8114 views
  Give customers direct access to your best online support resources with LiveHelpNow's HelpOut Tab. Display help options to visitors in a snappy right tab that's easy to spot and works intuitively. The HelpOut Tab works with any combination of LiveHelpNow systems: Live chat, Knowledge Base, Ticke...
Posted in: Installation

Orange arrow Is there a chat button module I can use on my Prestashop powered site?

7597 views
  LiveHelpNow's Chat Button is the starting point for engaging your customers in conversation on your site. The live chat button module adds click-to-chat functionality to your website, allowing you to interact directly with website visitors the same way you would in a traditional retail store. You w...
Posted in: Installation
Tagged: prestashop


Orange arrow How do I setup two or more customized chat portals on different websites all under the same account?

16450 views
  In the live chat software, you can have two or more different live chat portals setup under the same account which would look and act differently for your customers while still connecting to the same LiveHelpNow account. To accomplish this please follow these steps:1. Switch to "Admin Panel" and ch...
Orange arrow How do I install the live chat system on my website?

24771 views
  We offer two ways to add live chat to your site, the HelpOut Tab and the live chat button. The HelpOut Tab is a sliding right-tab that works with any combination of LiveHelpNow systems (Live chat, Email-Ticket management, Call Management, and the Knowledge Base). We recommend installing the HelpOu...
Posted in: Installation

Orange arrow Is there a chat button extension I can use on my Magento powered site?

7305 views
  LiveHelpNow's Chat Button is the starting point for engaging your customers in conversation on your site. The live chat button extension adds click-to-chat functionality to your website, allowing you to interact directly with website visitors the same way you would in a traditional retail store. Yo...
Posted in: Installation
Tagged: magento


Orange arrow Is there a LiveHelpNow add on I can use on my CS-Cart powered site?

6884 views
  LiveHelpNow's Chat Button is the starting point for engaging your customers in conversation on your site. The live chat button adds click-to-chat functionality to your website, allowing you to interact directly with website visitors the same way you would in a traditional retail store. Choose a cha...
Posted in: Installation

Orange arrow Is there a chat button module I can use on my Joomla powered site?

8576 views
  LiveHelpNow's Chat Button is the starting point for engaging your customers in conversation on your site. The live chat button module adds click-to-chat functionality to your website, allowing you to interact directly with website visitors the same way you would in a traditional retail store. You w...
Posted in: Installation
Tagged: joomla


Orange arrow Is there a chat button module I can use on my Drupal powered site?

6873 views
  LiveHelpNow's Chat Button is the starting point for engaging your customers in conversation on your site. The live chat button module adds click-to-chat functionality to your website, allowing you to interact directly with website visitors the same way you would in a traditional retail store. You w...
Posted in: Installation
Tagged: drupal


Orange arrow Is there a chat button plugin I can use on my Wordpress powered site?

10255 views
  LiveHelpNow's Chat Button is the starting point for engaging your customers in conversation on your site. The live chat button plugin adds click-to-chat functionality to your website, allowing you to interact directly with website visitors the same way you would in a traditional retail store. You w...
Posted in: Installation
Tagged: wordpress


Orange arrow I am new to LiveHelpNow and want to customize the system as quickly as possible. How do I get started?

11765 views
  Absolutely all LiveHelpNow windows (live chat window, ticket window, knowledge base) can be customized to match your website. Add your own logos, color schemes and messaging to reflect your brand. You can even design your own CSS styles for your chat windows, ticket forms, callback forms, and knowl...
Tagged: quickly


Orange arrow I would like to route visitors to different departments setup in my LiveHelpNow account automatically, without the need for the visitor to even make a department selection. Is it possible?

15894 views
  A Help Desk Software wouldn't be complete without Department Routing functionality.Department Routing is a function of live chat to route to a particular department in a company. Here are some examples: 1. A visitor is on website1 requesting a chat session which automatically routed to the operator...
Posted in: Installation

Orange arrow Can I install LiveHelpNow as a Right Tab that shows available help options when clicked?

21725 views
  With the LiveHelpNow HelpOut Tab®, you can display help options to visitors in a snappy right tab that follows them from page to page. It’s easy to setup and easy to customize – you don’t have to be a techie to change its appearance! The versatile Help Panel works with any c...
Tagged: tab, slideout


Orange arrow Can I monitor visitor traffic on my eBay auction page?

12553 views
  LiveHelpNow visitor monitoring is fully enabled on an eBay auction page.eBay however does not allow installation of a Live Chat button on auction pages, only on eBay store pages the live chat button installation is allowed.If you would like to monitor traffic on eBay auction pages you would need to...
Orange arrow How do I install LiveHelpNow code on my OfficeLive powered website?

7788 views
  Insert custom footer or custom header module. Insert the following code:<?xml:namespace prefix = xsl /><xsl:stylesheet version="1.0" xmlns:xsl="http://www.w3.org/1999/XSL/Transform"><xsl:output omit-xml-declaration="yes" method="text"></xsl:output><xsl:template match="...
Posted in: Installation

Orange arrow Is there a HelpOut Tab module I can use on my Joomla powered site?

89625 views
  Give customers direct access to your best online support resources with LiveHelpNow's HelpOut Tab. Display help options to visitors in a snappy right tab that's easy to spot and works intuitively. The HelpOut Tab works with any combination of LiveHelpNow systems: Live chat, Knowledge Base, Ticke...
Posted in: Installation


Page: 1 of 2