Support Center > Knowledge Base> Tagged: policy
Tag: policy
3 Articles
Orange arrow How easy is it to cancel an account?

  We, at LiveHelpNow, are all about privacy, security, convenience and reliability. With that said, any cancellation requests through chat or tickets cannot be honored for security reasons.It is extremely easy to cancel your account:1. Switch to Admin Panel2. Click on "My Account"3. Click on "Service...
Tagged: cancel, policy

Orange arrow Is there a setup fee? Are there any additional payments?

  There are no setup fees, no cancellation fees and no contracts...
Orange arrow What is LiveHelpNow Service Level Agreement (SLA)?

  We understand it is important that our customers fully comprehend the terms that define our level of service. Particular aspects of our service are listed below: LiveHelpNow uses RackSpace as Third Party for private cloud hosting environment, network and hardware uptime.

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