Support Center > Knowledge Base> Tagged: customer name
Tag: customer name
2 Articles
Orange arrow Can a customer's name be displayed in the chat window?

  Make live chat software personal by interacting with prospective customers on a first name basis. Here's how you can set it up: Go to Admin panel -> Chat System -> Customization -> Pre-chat requirements. Under 'Input label' create a field that prompts the customer to enter their name. ...
Orange arrow I would like to show a name and time for each chat message in the embedded widget

  If you would like to display sender name and time sent for each chat message within the embedded widget please add the following CSS style to your page: #lhnHelpOutCenter div.lhnCustomerMessage > span, #lhnHelpOutCenter div.lhnOperatorMessage > span{ display: block !important; }...

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