Support Center > Knowledge Base> Tagged: visitor name
Tag: visitor name
2 Articles
Orange arrow Can a customer's name be displayed in the chat window?

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  Make live chat software personal by interacting with prospective customers on a first name basis. Here's how you can set it up: Go to Admin panel -> Chat System -> Customization -> Pre-chat requirements. Under 'Input label' create a field that prompts the customer to enter their name. ...
Orange arrow I would like to show a name and time for each chat message in the embedded widget

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  If you would like to display sender name and time sent for each chat message within the embedded widget please add the following CSS style to your page: #lhnHelpOutCenter div.lhnCustomerMessage > span, #lhnHelpOutCenter div.lhnOperatorMessage > span{ display: block !important; }...

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