Support Center > Knowledge Base> Tagged: embedded
Tag: embedded
3 Articles
Orange arrow I would like to hide the tab for the embedded window when all agents are offline

6147 views
  To hide the tab for the mbedded widget installation when all agents are offline please add the following JavaScript code anywhere on the page where embedded chat widget is installed: <script> function lhnStatusUpdate(){ if(lhnJsSdk.isOnline == false){ document.getElementBy...
Tagged: hidden, embedded, hide


Orange arrow How do i change title, button text, etc. on the Embedded Widget?

872 views
  To change default labels/text shown within the embedded widget you will need to modify the Embedded widget code to include dictionary as shown below. window.lhnJsSdkInit = function () { .... lhnJsSdk.controls = [{ .... }]; lhnJsSdk.dictionary = { agentConnecting: "Connecting to ag...
Posted in: Embedded Widget

Orange arrow I would like to show a name and time for each chat message in the embedded widget

191 views
  If you would like to display sender name and time sent for each chat message within the embedded widget please add the following CSS style to your page: #lhnHelpOutCenter div.lhnCustomerMessage > span, #lhnHelpOutCenter div.lhnOperatorMessage > span{ display: block !important; }...

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