Support Center > Knowledge Base> Tagged: training
Tag: training
2 Articles
Orange arrow How do I close a ticket? What does “working” or “waiting for response” mean?

  LiveHelpNow Email-Ticket Management allows you to manage inquiries collaboratively in order to provide the most service to your customers in the least amount of time. Each Ticket starts out as “Open” in the ticket grid and ends up “Closed” when it is resolved. Select an op...
Orange arrow Do you offer training? If so how is it done?

  LiveHelpNow help desk software is very intuitive and easy to operate. It's best to start with a 30 day free trial. Recommended for first time users: Watch Recorded Demos. Review the Live Chat System Quick Start Guide. Search our Knowledge Base for more training resources, or check out some Vi...
Tagged: training

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