Support Center > Knowledge Base> Tagged: Mobile
Tag: Mobile
4 Articles
Orange arrow Why is my live chat button showing ‘online’ when I am offline?

  Please check the following settings to resolve the issue: Sign into your Operator Panel, click [View operators] and make sure all operators are offline. Go to Admin panel -> Chat system -> System setup -> Mobile chat and make sure that Mobile Chat is set to ‘off’ or ‘...
Posted in: Troubleshooting

Orange arrow Can I chat with my customers on my cell phone?

  Absolutely.You can use any Internet enabled phone such as iPhone, Windows Mobile, Blackberry, Palm or Google Mobile Phone. Use our iPhone App: Or our Android App: For other mobile devices, please use LiveHelpNow Mobile Chat. Mobile Chat allows operators to answer live chat r...
Tagged: Mobile

Orange arrow What is LiveHelpNow? What does it do? How does it help? Why is it the best help desk software today?

  LiveHelpNow is the most comprehensive customer service solution on the market today with 6 years in a row being awarded #1 spot by TopTenREVIEWS and being included in Inc. 5000 list of fastest growing companies Superb multi branding abilities allowing a call center of any size use LiveHelpNow to s...
Orange arrow I would like to add LiveHelpNow chat to my iPhone/Android App

  Before starting development on embedding live chat into your mobile app, please consider using LiveHelpNow SMS Chat feature allowing customers to text for support. Implementing SMS requires minimal development as customers will use text messeging service on their phone to communicate with you. Plea...
Posted in: Integrations
Tagged: Mobile

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