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How to remove ticket system references from the Knowledge Base

Article ID: 14769 Email Print
Question
When customizing the knowledge base, how do I remove all ticket system references?

Answer

To make this customization you will need to have a basic knowledge of CSS.

  1. Open the style.css file for your knowledge base.  Knowledge base files can be found here.
  2. Please add this snippet of css code:    #supportcenterbox {display:none;}
  3. Please add this snippet of css code:     .box {display:none;}

After making the above changes, the result should look something like this:


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Article Details
Views: 12549 Created on: Feb 09, 2012
Date updated: Sep 13, 2014

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