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LiveHelpNow HelpOut Tab module for Prestashop

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Question
Is there a HelpOut Tab module I can use on my Prestashop powered site?

Answer

Give customers direct access to your best online support resources with LiveHelpNow's HelpOut Tab. Display help options to visitors in a snappy right tab that's easy to spot and works intuitively.

The HelpOut Tab works with any combination of LiveHelpNow systems: Live chat, Knowledge Base, Ticket management, and Call Management. Learn more about how the HelpOut Tab works and its benefits: http://blog.livehelpnow.net/eliminate-costly-support-calls-with-the-click-of-a-button/

 

 

Instructions on how to install and configure the HelpOut Tab on Prestashop 1.5 & 1.6.

Installation:

1. Download the following zip file.

2. Login to the administrator side of your Prestashop website.

 

3. Select Modules -> Modules.

 

4. Select "Add a new module".

 

5. Choose the zip file and click "Upload this module".

 

6. Find the "LiveHelpNow Help Desk - HelpOut Tab" in the module listing and click "Install".

 

Configuration:

1. Login to the administrator side of your Prestashop website.

 

2. Select Modules -> Modules.

 

3. Find the "LiveHelpNow Help Desk - HelpOut Tab in the module listing and click "Configure".

 

4. Fill out the form and click "Save". The LiveHelpNow Help Desk - HelpOut Tab code will display within the footer block.

 

If you would like to install the chat button Prestshop plugin, please click here.


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Article Details
Views: 9511 Created on: May 06, 2013
Date updated: Jun 07, 2017
Posted in: Installation

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