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Firewall setup for LiveHelpNow service

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Question
Which IPs/Ports should I configure in our firewall to enable LiveHelpNow service?

Answer

Please whitelist *.livehelpnow.net and open ports 80 and 443 in your firewall settings.

If your firewall does not support 'wildcard' addresses (ex: *.livehelpnow.net) please allow the following IPs:

184.106.10.72
184.106.10.74
184.106.10.77
23.253.188.26
161.47.54.17
161.47.55.177

50.56.2.217
50.56.2.218
50.56.2.219

 

Also, it is a very good idea to add *.livehelpnow.net to the trusted sites list in your Internet Explorer browser.

 

If your network is on a proxy, please whitelist the following URLs in order to enable the live chat translator tool.

*.googleapis.com
*.gstatic.com
Pki.google.com
Clients1.google.com

 

 

 

 


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Article Details
Views: 13933 Created on: Apr 29, 2011
Date updated: Sep 05, 2017
Posted in: Getting Started

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