Support Center > Knowledge Base> Article: Customer contact information

Customer contact information

Article ID: 1558 Email Print
Question
Can I have my customers include contact information when asking for support?

Answer

Absolutely. Every screen, graphic, business flow is customizable in the live chat software.

You can setup your pre-chat screen to ask as much information as you need or you can also completely bypass it if you like too.


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Article Details
Views: 17131 Created on: Aug 06, 2009
Date updated: Aug 06, 2014

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