Support Center > Knowledge Base> Article: Customer contact information

Customer contact information

Article ID: 1558 Email Print
Can I have my customers include contact information when asking for support?


Absolutely. Every screen, graphic, business flow is customizable in the live chat software.

You can setup your pre-chat screen to ask as much information as you need or you can also completely bypass it if you like too.

Related articles

Article Details
Views: 17131 Created on: Aug 06, 2009
Date updated: Aug 06, 2014

Poor Outstanding