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iPhone App notifications

Article ID: 16072 Email Print
Question
I just installed the LiveHelpNow iPhone App and I have found I am not getting notifications outside the app. Do I need to be in the app at all times to receive notifications?

Answer

You will only receive notifications when you are not within the App itself.

Please check to make sure you have push notifications on for the app. Go to Settings > Notifications > LiveHelpNow and set the settings how you would like.

You also need to make sure you are logged in. Go to the LiveHelpNow App, sign in, then press the home button on the iPhone to get out of the App.


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Article Details
Views: 16763 Created on: Mar 22, 2012
Date updated: Sep 13, 2014
Posted in: Troubleshooting

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