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Installation on a Flash based website

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Question
Is it possible to install LiveHelpNow on a flash based website?

Answer
To be able to track your visitors on a flash based website you will need to first install an invisible button anywhere on the page between <body> tags, above or below your Flash content:
  1. Switch to Admin Panel
  2. Click on "Installation"->"Live Chat Button" in the menu
  3. Choose "For Websites" option
  4. Scroll all the way down and click on "Invisible Button" option to get the code
You would need to then add a "Live Chat" link or a button in your flash content which should run this code:
 
on ( release ) {
getURL("javascript:OpenLHNChat();");
}
 
As being experienced in Web design and marketing we would like to also add that this is a very bad idea to have your website completely designed in Flash for many reasons. Some of them are:
  1. Search engine are unable to crawl flash content
  2. Some mobile devices such as devices based on iOS are unable to display flash content
  3. A large portion of corporate networks disable display of flash content

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Article Details
Views: 12069 Created on: Jan 13, 2010
Date updated: Sep 13, 2014

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