Adding operators & editing operator profiles in your LiveHelpNow account is very simple to do. The maximum number of operators you can add depends on the number of operator licenses you've subscribed to.
Admins: Manage your subscription by logging in and switching to Admin panel -> My Account -> Services.
To add an operator:
When you add a new operator, an email is automatically sent to them with login instructions.
To edit an operator profile:
If you are completely changing an operator profile for a new agent, the recommended method is to Delete the profile of the last agent and Add a new operator.