Support Center > Knowledge Base> Article: Google DNS

Google DNS

Article ID: 23380 Email Print
Question
I can't access LiveHelpNow website, i can access other websites without any issues.

Answer

Please follow the link below to configure your computer to use Google DNS:

https://developers.google.com/speed/public-dns/

This does not guarantee to fix your issue, yet it will still speed up your internet browsing experience.

After Google DNS has been configured on your computer please clear all your browsers' cache and restart your computer.

Should the issue persist, please contact LiveHelpNow support.


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Article Details
Views: 15021 Created on: Oct 06, 2012
Date updated: Sep 13, 2014
Posted in: Troubleshooting
Tagged: connection


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