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LiveHelpNow HelpOut Tab module for Drupal

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Is there a HelpOut Tab module I can use on my Drupal powered site?


Give customers direct access to your best online support resources with LiveHelpNow's HelpOut Tab. Display help options to visitors in a snappy right tab that's easy to spot and works intuitively.

The HelpOut Tab works with any combination of LiveHelpNow systems: Live chat, Knowledge Base, Ticket management, and Call Management. Learn more about how the HelpOut Tab works and its benefits:


Instructions on how to install and configure the HelpOut tab on Drupal 

Installation for Drupal 6 & 7:

1. Download the Drupal module.

2. Extract the zip file and upload the files to the sites -> all -> modules folder

3. Login to your Drupal website as an administrator.

(Version 6):

(Version 7):


4. Get to the modules page.

(Version 6): Go to Administer -> Site building -> Modules.

(Version 7): Go to Modules -> Install new module.


5. Install the module.

(Version 6): Enable the LiveHelpNow module and click "Save configuration".

(Version 7): Install the module either from a URL or after downloading a zip file. URL:


Configuration for Drupal 6 & 7:

1. Login to your Drupal website as an administrator.

(Version 6):

(Version 7):


2. Get to the LiveHelpNow module.

(Version 6): Go to Administrator -> LiveHelpNow Help Desk HelpOut Tab.

(Version 7): Go to Modules and enable the LiveHelpNow module.

(Version 7): Go to Configuration and select the LiveHelpNow module under User Interface.


3. Fill out the module form.

(Version 6): Fill out the module form and click "Save configuration".

(Version 6): Fill out the module configuration form.


4. Get to the site building blocks.

(Version 6): Go to Administrator -> Site Building -> Blocks.

(Version 7): Go to Structure -> Blocks.


5. Find LiveHelpNow and save the block.

(Version 6): Find the LiveHelpNow module under "Disabled". From the drop down, select the block section you would like the button to appear in and click "Save blocks".

(Version 7): Find the LiveHelpNow module, change the region to your desired region and click "Save blocks".


If you would like to install the Chat Button plugin for Drupal, please click here.

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Article Details
Views: 18112 Created on: May 06, 2013
Date updated: Jun 05, 2017
Posted in: Installation

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