Give customers direct access to your best online support resources with LiveHelpNow's HelpOut Tab. Display help options to visitors in a snappy right tab that's easy to spot and works intuitively.
The HelpOut Tab works with any combination of LiveHelpNow systems: Live chat, Knowledge Base, Ticket management, and Call Management. Learn more about how the HelpOut Tab works and its benefits: http://www.livehelpnow.net/blog/eliminate-costly-support-calls-with-the-click-of-a-button/
Instructions on how to install and configure the HelpOut Tab on Prestashop 1.5 & 1.6.
1. Download the following zip file.
2. Login to the administrator side of your Prestashop website.
3. Select Modules -> Modules.
4. Select "Add a new module".
5. Choose the zip file and click "Upload this module".
6. Find the "LiveHelpNow Help Desk - HelpOut Tab" in the module listing and click "Install".
1. Login to the administrator side of your Prestashop website.
2. Select Modules -> Modules.
3. Find the "LiveHelpNow Help Desk - HelpOut Tab in the module listing and click "Configure".
4. Fill out the form and click "Save". The LiveHelpNow Help Desk - HelpOut Tab code will display within the footer block.
If you would like to install the chat button Prestshop plugin, please click here.