Support Center > Knowledge Base> Article: Disable visitor tracking

Disable visitor tracking

Article ID: 3014 Email Print
Question
How do I disable visitor tracking provided by LiveHelpNow chat system?

Answer

According to LiveHelpNow EULA every account must purchase at least 1 operator license per each 1000 unique daily visitors to the website tracked by LiveHelpNow live chat software.

To avoid purchasing additional licenses you need to disable visitor tracking feature of LiveHelpNow chat system.
To do that simply add this line of code to LiveHelpNow code installed on your website:

var lhnTrackingEnabled='f';

 




Related articles

Article Details
Views: 13293 Created on: Oct 04, 2010
Date updated: Aug 06, 2014
Posted in: Live Chat System

Poor Outstanding