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Customizing chat windows for different languages

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Question
How do I customize multiple chat windows for different languages

Answer
  1. Create a new chat window for each language you would like to support in Admin Panel->Chat system->Customization->Chat window

  2.  Please go to the following to change the statements in each chat window to match your language.

                  Admin Panel > Chat System > Customization > System messages
                  Admin Panel > Chat System > Customization > Pre-chat requirements (When using Pre-chat requirements)
                  Admin Panel > Chat System > Customization > Billboards


  3. Add and configure Post Chat Surveys (recommended)

  4. Finally, get your code for the newly created chat window in Admin Panel > Chat System > Installation

  5. Paste the code on your website matching the language for the chat window you generated the code for

                   

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Article Details
Views: 473 Created on: Feb 27, 2018
Date updated: Feb 27, 2018
Posted in: Chat Windows
Tagged: languages


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