• Billing and Pricing 7 Articles
• Services and Features 41 Articles
• Security and Privacy 12 Articles
• RFQ / RFP questions 1 Articles

• Why LiveHelpNow Help Desk Software is Different
• LiveHelpNow Section 508 Compliance & Accessibility for Visually Impaired Users
• Chatting with multiple customers at the same time
• SalesForce Integration for LiveHelpNow Chat System
• LiveHelpNow help desk suite - quick overview

View all

• Installation 30 Articles
• Training Resources 20 Articles
• Account Setup 10 Articles

• Offline window settings
• Chatting with multiple customers at the same time
• Firewall setup for LiveHelpNow service
• How to customize LiveHelpNow
• I have Google Tag Manager (gtm), Google Analytics Classic (gaq) and Universal Google Analytics (ga), but it always defaults to ga with the embedded window

View all

• Live Chat System 50 Articles
• Ticket System 21 Articles
• Knowledge Base 12 Articles
• Embedded Widget 3 Articles

• Live chat installation on multiple websites
• Offline window settings
• Customize with different languages
• Integration with Google Analytics & Google AdWords
• SalesForce Integration for LiveHelpNow Chat System

View all

• Adv Installation 2 Articles
• Adv Troubleshooting 3 Articles
• Adv Customization 6 Articles
• Integrations 27 Articles
• HelpOut Tab 12 Articles
• Chat Buttons 8 Articles
• Chat Windows 7 Articles
• Chat Invitations 6 Articles
• Ticket Windows 1 Articles

• Redirect to custom offline window when all operators are offline
• Streaming API - Eventing API (Webhooks)
• Install live chat as a link
• Supplying already known pre-chat fields
• Custom Live Chat Buttons

View all

• Hiding embedded widget when all agents are offline
• Windows App (Alerter) is showing "Connecting to notifications" message
• LiveHelpNow operator panel loads slowly, shows "Page not found" errors or freezes.
• I updated to windows 10, now the alerter does not give sound notifcations, why?
• "Live chat is currently unavailable" message

View all

• test1 1 Articles

View all