• 26587
• 59

Live Chat auto invitations do not appear when testing

• 5528
• 0

Troubleshooting Android App notifications

• 11320
• 0

Windows App (Alerter) is showing "Connecting to notifications" message

• 19641
• 60

Hiding embedded widget when all agents are offline

• 22599
• 57

How to fix audio notifications for LiveHelpNow Windows App

• 20364
• 57

LiveHelpNow Windows App MSI installer fails with error 2503 and 2502

• 199766
• 72

Time Duration in Excel

• 22127
• 26

This installation package could not be opened

• 29552
• 58

The installer was interrupted before LiveHelpNow could be installed. You need to restart the installer to try again.

• 80281
• 30

Error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor"

• 20619
• 58

There is a problem with this Windows installer package. A DLL required for this install to complete could not be run.

• 21397
• 57

Why is there a message when installing the Alerter that says: "Object already exists"?

• 90292
• 131

Viewing Exported CSV files containing Arabic characters

• 34331
• 28

Using traceroute to diagnose network routing issues

• 36334
• 60

"Live chat is currently unavailable" message

• 24195
• 58

Published knowledge base articles display incorrectly

• 22486
• 57

Hardware Firewall SonicWall Issues

• 25352
• 70
• 0

Troubleshooting live chat button status