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Services and Features

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Integration with other CRM systems

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Custom information feed

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Why LiveHelpNow Help Desk Software is Different

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LiveHelpNow proprietary Whisper Technology

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Visitor Tracking

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Mobile Chat - Live Chat for Mobile

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Can I place chat buttons on more than one site/domain?

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Is there a limit to the number of chats I can have each month?

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Occupancy and Utilization Report

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KB Updates for April 26th, 2022

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Analyze Campaign Data (UTMs) in relation to number of page views, chat sessions and conversions.

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KPI Dashboards Set-Up

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SMS Chat with landline phone. Under the hood

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SMS Chat. Supporting customers who like to text.

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Time Duration in Excel

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Outsource customer service to a BPO

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Mail Profile Setup - Email "From" address setup

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Sentiment Analysis

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