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General Questions 23 Articles
- Can my agents handle multiple chats at a time?
- How many web agents does my site require?
- Why LiveHelpNow Help Desk Software is Different
- Is there a limit to the number of chats I can have each month?
- I have multiple web sites I would like to support. Is this possible with LiveHelpNow ?
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Customization 15 Articles
- Live Chat System 37 Articles
- Ticket System 14 Articles
- Knowledge Base 13 Articles
- Embedded Widget 3 Articles
- Workforce Management 2 Articles
- How to customize LiveHelpNow
- Live chat installation on multiple websites
- Emojis in Live Chat and Support Ticket Communications
- Creating and administering Live Help Bot
- Pre and Post inquiry Customer satisfaction surveys
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Advanced Customization 16 Articles
- Adv Installation 4 Articles
- Adv Troubleshooting 3 Articles
- Adv Customization 8 Articles
- Integrations 24 Articles
- HelpOut Tab 1 Articles
- Chat Buttons 3 Articles
- Chat Windows 4 Articles
- Chat Invitations 1 Articles
- Install live chat as a link
- Trigger chat invitations
- Custom information feed
- Redirect to custom offline window when all operators are offline
- Custom Live Chat Buttons
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Troubleshooting 23 Articles
- Live Chat auto invitations do not appear when testing
- Windows App (Alerter) is showing "Connecting to notifications" message
- Time Duration in Excel
- Troubleshooting Android App notifications
- Published knowledge base articles display incorrectly