Configuring SSO in Azure AD

How do I configure SSO in Azure?

Configuring in Azure AD

Here is our How-to guide for configuring SSO with your Azure AD account.

  1. Login to your Azure Portal
  2. Navigate to Enterprise Applications
  3. Click on 'New Application'
  4. Select 'Create your own application'
  5. Name your application and select 'Integrate any other application you don't find in the gallery (Non-gallery)'

  6. Select 'Single sign-on' in the left side menu.
  7. Select SAML

  8. Download Federation Metadata XML

  9. Upload the downloaded XML file while configuring Single Sign-On app within LiveHelpNow admin panel. This will auto-populate the fields below.
  10. To correctly configure Field/Attribute Mapping, please use the attribute names listed in section #2 of your SAML app in Azure.

  11. Download LiveHelpNow metadata for your Single Sign-On app by pressing the link highlighted below.

  12. Upload LiveHelpNow metadata XML file in Azure SAML app settings

  13. Save the App

 Here is our general guide on configuring SSO

If you have any questions or need further assistance, please feel free to email us at or start a chat with us, we're here to help. 


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