Showing operator photo in chat

How do I show operator photos in the chat window for my customers to make it more personal

To have operators' photos show in the chat window please do the following:

  1. Go to Admin Panel -> System Setup -> Departments and select the department the operators are in.
  2. Check 'Display Operator's Photo In Chat' and select 'Update department'.
  3. Upload photographs for each operator in this department, please make sure that photographs do not exceed 110px in width. To upload photographs please go to Admin Panel -> System Setup -> Operators and click on an individual operator record to attach a photograph to the operator's profile. Operators may also upload photos themselves in Admin Panel -> Personal settings

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