Support Portal

Search our knowledge base or get in touch

basic

advanced

Exact phrase:

  • Home
  • Knowledge Base Categories
    General Questions
    Getting Started
    Customization
    Advanced Customization
    Troubleshooting
    Security and Compliance
    Hue AI
    New workspace
    -- All Categories --
  • Submit new ticket
  • Sign in
  • Home
  • Knowledge Base Categories
    General Questions
    Getting Started
    Customization
    Advanced Customization
    Troubleshooting
    Security and Compliance
    Hue AI
    New workspace
    -- All Categories --
  • |
  • Submit new ticket
  • Sign in
  1. Home
  2. General Questions
  3. Is there a limit to the number of chats I can have each month?

Is there a limit to the number of chats I can have each month?

1 minute read

  • Date updated 2021-06-03
  • Rating
  • Categories
  • General Questions
  • Services and Features

Is there a limit to the number of chats I can have each month?

LiveHelpNow does not have ANY limits. You can have unlimited number of chat sessions, submitted tickets or recorded support system KB articles each month.

related articles

  • What is LiveHelpNow? Why should i choose LiveHelpNow for my business?
    • 52619
    • 30
  • Why LiveHelpNow Help Desk Software is Different
    • 54534
    • 34
  • I have multiple web sites I would like to support. Is this possible with LiveHelpNow ?
    • 38496
    • 57
  • How many web agents does my site require?
    • 41804
    • 59
  • Banning IP Addresses
    • 54049
    • 60
  • Chatting with multiple customers at the same time
    • 49278
    • 62
  • Integration with other CRM systems
    • 41538
    • 58
  • Visitor Tracking
    • 34845
    • 58
  • Salesforce Integration for LiveHelpNow Chat System
    • 84956
    • 74
  • Visitor's raw log data storage
    • 31127
    • 58

Popular Articles

  • Install live chat as a link
  • Custom information feed
  • How to customize LiveHelpNow
  • LiveHelpNow Data Protection and Storage

Top Rated Articles

  • Integration with other CRM systems
  • How many web agents does my site require?
  • Custom information feed
  • Install live chat as a link
Next What is LiveHelpNow? Why should i choose LiveHelpNow for my business?
  • Is there a limit to the number of chats I can have each month?
Rate this article
Subscribe to alerts for this article below
Your email is now subscribed to alerts for this article
Your email is not subscribed to alerts for this article
Unsubscribe to alerts for this article below

  • General Questions24 Articles

    • Billing and Pricing2 Articles
      • LiveHelpNow Pricing
      • Cancellation policy
    • Services and Features30 Articles
      • Custom information feed
      • Integration with other CRM systems
      • Why LiveHelpNow Help Desk Software is Different
      • LiveHelpNow proprietary Whisper Technology
      • Visitor Tracking
      • Is there a limit to the number of chats I can have each month?
      • Can I place chat buttons on more than one site/domain?
      • Email-Ticket Management system description
      • Salesforce Integration for LiveHelpNow Chat System
      • LiveHelpNow Analytics Report List
      • Chat, Ticket, Call tagging explained
      • How to setup live chat queuing for call centers
      • SMS Chat. Supporting customers who like to text.
      • Using the LiveHelpNow Real-Time Language Translator
      • Analyze Campaign Data (UTMs) in relation to number of page views, chat sessions and conversions.
      • Agents explained
      • How LiveHelpNow Systems Work Together
      • Streaming API - Eventing API (Webhooks)
      • Banning IP Addresses
      • Updating Offline Settings - holidays and vacations
      • How to Setup Visitor Automations
      • KPI Dashboards Set-Up
      • SMS Chat with landline phone. Under the hood
      • LiveHelpNow Prohibited Content & Commerce Statement
      • Occupancy and Utilization Report
      • Time Duration in Excel
      • Integration with Google Analytics & Google AdWords
      • Mail Profile Setup - Email "From" address setup
      • Sentiment Analysis
      • Outsource customer service to a BPO
    • Security and Privacy9 Articles
      • LiveHelpNow PCI certification, HIPAA compliance, and Safe Harbor compliance
      • Email-to-Ticket Security
      • Recommended LiveHelpNow chat settings for HIPAA, PCI compliance
      • Live Chat in California, Florida and other states
      • Refreshing HubSpot account authorization
      • Refreshing Salesforce account authorization
      • LiveHelpNow SLA
      • GDPR
      • LiveHelpNow Cookie Policy
    • RFQ / RFP questions1 Articles
      • LiveHelpNow SLA
    • Can my agents handle multiple chats at a time?
    • How many web agents does my site require?
    • Why LiveHelpNow Help Desk Software is Different
    • Chatting with multiple customers at the same time
    • I have multiple web sites I would like to support. Is this possible with LiveHelpNow ?
    • Is there a limit to the number of chats I can have each month?
    • Email-Ticket Management system description
    • Salesforce Integration for LiveHelpNow Chat System
    • What is LiveHelpNow? Why should i choose LiveHelpNow for my business?
    • Hue AI: Enhancing Customer Support with Chatbot and Agent Assist
    • LiveHelpNow Section 508 Compliance & Accessibility for Visually Impaired Users
    • Adding Watchers to Tickets
    • Agents explained
    • Updating Offline Settings - holidays and vacations
    • Live Chat in California, Florida and other states
    • SMS 10DLC Registration Process
    • KPI Dashboards Set-Up
    • ChatGPT tools in LiveHelpNow
    • ChatGPT tools in LiveHelpNow
    • Visitor's raw log data storage
    • LiveHelpNow Prohibited Content & Commerce Statement
    • Occupancy and Utilization Report
    • Time Duration in Excel
    • Sentiment Analysis
  • Getting Started15 Articles

    • Installation9 Articles
      • How to customize LiveHelpNow
      • Automatic Department Routing
      • Live chat installation on multiple websites
      • How to install the live chat system on your website
      • How to upgrade LiveHelpNow WIndows App.
      • Installation in Wordpress
      • Installing LiveHelpNow on Magento
      • I have Google Tag Manager (gtm), Google Analytics Classic (gaq) and Universal Google Analytics (ga), but it always defaults to ga with the embedded window
      • Integrating Google Tags Manager with the embedded window
    • Training Resources20 Articles
      • LiveHelpNow proprietary Whisper Technology
      • Chatting with multiple customers at the same time
      • How to Search Chat History
      • How do I view the Browsing History for a visitor?
      • Chat session initialization
      • How to view closed tickets
      • Adding Watchers to Tickets
      • Using the LiveHelpNow Real-Time Language Translator
      • Abandoned live chat requests. Causes and solutions.
      • Changing customer provided chat information
      • Callbacks Workflow
      • How to add canned messages
      • Email-Ticket Workflow
      • How to Generate Reports On-Demand
      • Agent workspace: Ticket Workflow
      • Creating and administering Live Help Bot
      • Accepting and transferring chats
      • Occupancy and Utilization Report
      • Time Duration in Excel
      • Outsource customer service to a BPO
    • Account Setup8 Articles
      • How to do a "unattended / silent installation" so you can push the LiveHelpNow Alerter software to client computers remotely
      • Assigning Administrators and choosing extra permissions for agents
      • Managing Departments
      • Department Isolation
      • Recommended LiveHelpNow chat settings for HIPAA, PCI compliance
      • Operator Auto Logout Settings
      • SMS 10DLC Registration Process
      • How to Setup Support Ticket Automations
    • How to customize LiveHelpNow
    • Chatting with multiple customers at the same time
    • How to Search Chat History
    • How do I view the Browsing History for a visitor?
    • Chat session initialization
    • How do I share filters with my agents?
    • How can I restrict my agent's filters?
    • Agents explained
    • Offline window settings
    • How to Generate Reports On-Demand
    • Firewall setup for LiveHelpNow service
    • Creating and administering Live Help Bot
    • Occupancy and Utilization Report
    • I have Google Tag Manager (gtm), Google Analytics Classic (gaq) and Universal Google Analytics (ga), but it always defaults to ga with the embedded window
    • Integrating Google Tags Manager with the embedded window
  • Customization16 Articles

    • Live Chat System42 Articles
      • Trigger chat invitations
      • Live chat installation on multiple websites
      • Customizing system messages used in a chat conversation
      • New visitor notification
      • Chat System Customization
      • Chat, Ticket, Call tagging explained
      • How to send visitors their chat transcript by email and include a survey
      • How to setup live chat queuing for call centers
      • Managing Agent View Access
      • SMS Chat. Supporting customers who like to text.
      • Exchange of confidential information in chat or ticket
      • How do I share filters with my agents?
      • How can I restrict my agent's filters?
      • Department Isolation
      • Decrease wait time for customers before chat is accepted
      • Live Chat Skill routing and overflow
      • Recommended LiveHelpNow chat settings for HIPAA, PCI compliance
      • How to Setup a Post Chat or Ticket Survey
      • How to set up department routing via pre-chat requirements
      • Showing Agent photo in chat
      • Banning IP Addresses
      • Chat Session Timeout
      • Handling Closed Chat Conversations
      • Configuring chat system to allow time for After-Chat-Work (ACW)
      • Updating Offline Settings - holidays and vacations
      • Live Chat in California, Florida and other states
      • How to Setup Visitor Automations
      • SMS 10DLC Registration Process
      • Bot Actions
      • Call Deflect
      • Creating and administering Live Help Bot
      • Email Transcripts
      • Connecting Twilio Messaging with your LiveHelpNow account
      • Supporting customer via text
      • How to export chat transcripts for your records
      • Mail Profile Setup - Email "From" address setup
      • Right-to-left language support
      • Perform an action in a custom code before chat launch
      • Dynamic Department Routing
      • "Live chat is currently unavailable" message
      • Importing Canned and Knowledge base content from other systems
      • New visitor notification
    • Ticket System15 Articles
      • Managing Ticket-Email Notifications
      • Supporting multiple brand with email-ticketing system
      • Exchange of confidential information in chat or ticket
      • Shared agent drafts
      • Adding Watchers to Tickets
      • Activating post ticket survey
      • Allow customers to submit inquiries via URL, link
      • Mail Profile Setup - Email "From" address setup
      • Add customer satisfaction surveys to your ticket responses and resolutions
      • How to Setup Support Ticket Automations
      • Right-to-left language support
      • Ticket SLA and Reminders
      • Importing Canned and Knowledge base content from other systems
      • Dealing with SPAM
      • Ticket Autoresponder Email Templates
    • Knowledge Base16 Articles
      • Publish knowledge base system by pointing CNAME record for your domain
      • Adding images to a Knowledge Base article
      • How to edit Knowledge Base articles
      • How to add articles to the Knowledge Base
      • How to link Knowledge Base articles together
      • How to publish Knowledge Base system
      • Creating knowledge base articles from MS Word
      • Inserting HTML/CSS/JS code into a knowledge base article
      • Hiding [Sign In] link within support portal header
      • Embed video content within an article
      • Content blocks explained
      • Gain SEO benefit for your main website domain after publishing a support portal or Knowledge Base
      • Configuring the Customer Support Portal
      • Setting Up Multiple Knowledge Bases
      • How to customize the look of the published Knowledge Base
      • Importing Canned and Knowledge base content from other systems
    • Embedded Widget3 Articles
      • Hiding embedded widget when all agents are offline
      • Customization options for the Embedded Widget
      • CSS customization of the Embedded Widget
    • Workforce Management2 Articles
      • Workforce management - Shifts and Holidays
      • Occupancy and Utilization Report
    • How to customize LiveHelpNow
    • Live chat installation on multiple websites
    • Salesforce Integration for LiveHelpNow Chat System
    • How to send visitors their chat transcript by email and include a survey
    • Exchange of confidential information in chat or ticket
    • Agents explained
    • Offline window settings
    • Bot Actions
    • Emojis in Live Chat and Support Ticket Communications
    • Creating and administering Live Help Bot
    • Integration with Google Analytics & Google AdWords
    • Configuring the Customer Support Portal
    • Setting Up Multiple Knowledge Bases
    • Exporting leads in Auto-Lead Data Format (ADF XML)
    • Right-to-left language support
    • Customize with different languages
  • Advanced Customization17 Articles

    • Adv Installation4 Articles
      • Routing chat to individual operators
      • Integrating LiveHelpNow into Google Tag Manager
      • Recording Facebook Pixel Conversions using LiveHelpNow Chat Bot
      • Install LiveHelpNow widget on Shopify.
    • Adv Troubleshooting3 Articles
      • Troubleshoot: Keep going offline issue.
      • My browser notification do not show for LiveHelpNow events
      • Unable to upload files while using LiveHelpNow Windows App
    • Adv Customization9 Articles
      • Live Chat Skill routing and overflow
      • Allow customers to request callback via URL, link
      • Customizing Chatbox Styles
      • Embeddable Widget SDK
      • Building SMS Chat bot
      • Mapping the flow for your Live Help Bot
      • Ticket SLA and Reminders
      • Dealing with SPAM
      • Embedded Widget - Enable names and Times for Each Chat message
    • Integrations23 Articles
      • Custom information feed
      • Salesforce Integration for LiveHelpNow Chat System
      • SMS Chat. Supporting customers who like to text.
      • Exchange of confidential information in chat or ticket
      • Streaming API - Eventing API (Webhooks)
      • Zoom Integration
      • Install in a mobile app
      • Send chat and ticket leads to Zoho CRM
      • Send Chat Leads to Lead Docket
      • MS Teams Integration
      • Slack Integration
      • Developers: LiveHelpNow API
      • Embedded Widget - Optional Mobile tweks
      • Integration with Sage
      • Connecting Twilio Messaging with your LiveHelpNow account
      • Facebook integration
      • Supporting customer via text
      • Integration with Google Analytics & Google AdWords
      • How to export chat transcripts for your records
      • Facebook integration troubleshooting
      • Integration with ZenDesk
      • I have Google Tag Manager (gtm), Google Analytics Classic (gaq) and Universal Google Analytics (ga), but it always defaults to ga with the embedded window
      • Integrating Google Tags Manager with the embedded window
    • HelpOut Tab1 Articles
      • Supplying already known pre-chat fields
    • Chat Buttons4 Articles
      • Install live chat as a link
      • Custom Live Chat Buttons
      • Customizing Chatbox Styles
      • Supplying already known pre-chat fields
    • Chat Windows5 Articles
      • Redirect to custom offline window when all operators are offline
      • Customizing Chatbox Styles
      • Customizing chat windows for different languages
      • Mail Profile Setup - Email "From" address setup
      • Supplying already known pre-chat fields
    • Chat Invitations1 Articles
      • Trigger chat invitations
    • Custom information feed
    • Install live chat as a link
    • Trigger chat invitations
    • Redirect to custom offline window when all operators are offline
    • Custom Live Chat Buttons
    • Exchange of confidential information in chat or ticket
    • Streaming API - Eventing API (Webhooks)
    • Two-Factor Authentication (MFA, 2FA)
    • Configuring SSO in Azure AD
    • Configure SSO in Google SAML
    • How to export chat transcripts for your records
    • Perform an action in a custom code before chat launch
    • Dynamic Department Routing
    • Dealing with SPAM
    • I have Google Tag Manager (gtm), Google Analytics Classic (gaq) and Universal Google Analytics (ga), but it always defaults to ga with the embedded window
    • Integrating Google Tags Manager with the embedded window
    • Supplying already known pre-chat fields
  • Troubleshooting21 Articles

    • Live Chat auto invitations do not appear when testing
    • New visitor notification
    • LiveHelpNow Windows App MSI installer fails with error 2503 and 2502
    • LiveHelpNow agent workspace loads slowly, shows "Page not found" errors or freezes.
    • Windows App (Alerter) is showing "Connecting to notifications" message
    • Hardware Firewall SonicWall Issues
    • Forgot Password
    • Hiding embedded widget when all agents are offline
    • Troubleshooting live chat button status
    • Time Duration in Excel
    • Published knowledge base articles display incorrectly
    • Why is there a message when installing the Alerter that says: "Object already exists"?
    • Using traceroute to diagnose network routing issues
    • How to determine if your network has issues connecting to LiveHelpNow
    • Error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor"
    • Viewing Exported CSV files containing Arabic characters
    • The installer was interrupted before LiveHelpNow could be installed. You need to restart the installer to try again.
    • This installation package could not be opened
    • There is a problem with this Windows installer package. A DLL required for this install to complete could not be run.
    • How to fix audio notifications for LiveHelpNow Windows App
    • "Live chat is currently unavailable" message
  • Security and Compliance3 Articles

    • LiveHelpNow Data Protection and Storage
    • Configuring SSO in Azure AD
    • Configure SSO in Google SAML
  • Hue AI1 Articles

    • Hue AI Agent Manual
  • New workspace4 Articles

    • Is there a guided tour of the workspace?
    • New Workspace Overview
    • Admin panel overview
    • Is there an overview of the Reporting section?

Popular Knowledgebase Articles

  • Integration with other CRM systems
    • 41538
    • 58
  • How many web agents does my site require?
    • 41804
    • 59
  • Custom information feed
    • 52886
    • 30
  • Install live chat as a link
    • 55863
    • 62
    • 0

Company Sites

Home

Blog

Test Agents

Hire Agents

Knowledge Base Categories

  • General Questions
  • Getting Started
  • Customization
  • Advanced Customization
  • Troubleshooting
  • Security and Compliance
  • Hue AI
  • New workspace
  • -- All Categories --

Connect With Us

  • LiveHelpNow
  • The most agent friendly contact center software
  • 436 N Main St #1107
    Doylestown, PA 18901
    United States

  • 877-548-3001
  • [email protected]
  • https://www.livehelpnow.net
    Powered by LiveHelpNow customer support suite