New visitor notification

How do I enable or disable new visitor notification

New visitor notification, when enabled, provides real time alert notification when new visitor arrives to your website. Enabling this feature is not useful for high visitor volume websites. In fact, we recommend disabling this feature for all accounts and instead use visitor triggers to configure actions, like invitaiton to chat, to be done automatically for new visitors.

To enable/disable new visitor notification, please follow these easy steps:

  1. Click on gear icon located in the top right corner of the Windows App and select Tools > Prefrences

  2. Uncheck "New visitor notification" and click ok


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