LiveHelpNow pricing schedule
How much does LiveHelpNow cost?
LiveHelpNow help desk software suite consists of four services: A top rated Live Chat System, Chat Bots, Support Ticket System, Knowledge Base and Call Management.
Live Chat System, Email-Ticket Management and Knowledge Base are each offered at $21 per operator monthly. Chat Bot is offered at $95 flat monthly fee that includes free setup and maintenance of the Bot.
Live Chat System includes one SMS enabled number per operator license with up to 500 free messages per month per operator license.
The Call Management system is offered at $9 per agent monthly.
Costs are calculated this way:
Cost of services x Number of operator licenses = Total cost
Discounts:
3 or more different systems as a bundle: 30% recurring discount
Yearly subscription: 10% recurring discount ***
*** Yearly payments are NOT refundable even if subscription is cancelled in the middle of a billing cycle.
LiveHelpNow for Enterprise Pricing
LiveHelpNow Enterprise offers the following additional features
- 2 year storage of chat and ticket history
- Unlimited multibrand support
- Unlimited visitor and ticket triggers
- IP Restrictions: Ability to limit access to your account to specific IP addresses
- Data purge required for HIPAA compliance
- Product Training (Private Training Webinars)
- Ability to request custom features with guaranteed timely delivery
- Password expiration, terms set by you.
- Up to 1000 SMS Messages allowed per month per operator license.
Enterprise package is offered at an additional $15/agent/month
Additional SMS Credits may be purchased at any time
| SMS Credits | Cost/month |
|---|---|
| 1k | $10 |
| 2.5k | $25 |
| 5k | $50 |
| 10k | $100 |
| 25k | $240 |
| 50k | $475 |
| 100k | $950 |
| 150k | $1425 |
| 200k | $1900 |
| 250k | $2375 |
What makes livehelpnow different than other Help Desk Software companies?
What is livehelpnow? What does it do? How does it help? why is it the best help desk software today?