I would like to hide the tab for the embedded window when all agents are offline
To hide the tab for the embedded widget installation when all agents are offline please follow these steps:
- Navigate to Admin Panel > System setup > Website code.
- Open embedded widget settings you would like to hide when offline.
- Change "Offline button state" to hidden.
- Click save button.
- You do not need to copy the code and paste again within your website. The change is affected immediately and live on your website.