What is LiveHelpNow? What does it do? How does it help? Why is it the best help desk software today?
LiveHelpNow is the most comprehensive customer service solution on the market today with 6 years in a row being awarded #1 spot by TopTenREVIEWS and being included in Inc. 5000 list of fastest growing companies
Superb multi branding abilities allowing a call center of any size use LiveHelpNow to support multiple brands with ease.
Our flagship product is Live Chat featuring advanced queuing and routing, visitor/chat triggers and automations, automatic real-time translation and spellcheck services and a lot more.
Live Chat is complimented by Ticketing and Knowledge base systems which are tightly integrated so agents can see previous chat and email history for the chatting/emailing customer as well as provide quick responses via knowledge base lookup as well as enabling self-service for customers to be able to help themselves.
Call back management system provides an ability for customers to schedule phone calls with customer service agent.
Analytics system is built for enterprise, featuring more than 60 comprehensive reports ranging from Website statistics to Agent productivity.
LiveHelpNow Software is being used by more 8k+ companies (as of 2014) like Barracuda, AAA Mid Atlantic, Dell, US Navy, Discovery, American Bankers Association, Icon Fitness, NBC sports, HP, Micron, US Coast Guard to name a few. SalesForce, PipeDrive, ConstantContact, and many more integrations are available out of the box. There is 30 day free trial and live webinar available and our crew are always happy to answer any additional questions you might have at 877-548-3001, via live chat or a ticket 24/7/365.
Other helpful resources to help you see the power of LiveHelpNow and why it is loved by so many businesses around the world: