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LiveHelpNow chat button module for Drupal

Article ID: 29383 Email Print
Question
Is there a chat button module I can use on my Drupal powered site?

Answer

LiveHelpNow's Chat Button is the starting point for engaging your customers in conversation on your site. The live chat button module adds click-to-chat functionality to your website, allowing you to interact directly with website visitors the same way you would in a traditional retail store. You wouldn't ignore customers in your store, so don't ignore the ones visiting your site every day!

Choose a chat button image from our library of icons or add your own custom button images & plug them directly into your website.

  

Instructions on how to install and configure the chat button on Drupal 

Installation for Drupal 6 & 7:

1. Download the Drupal module.

2. Extract the zip file and upload the files to the sites -> all -> modules folder

3. Login to your Drupal website as an administrator.

(Version 6):

(Version 7):

 

4. Get to the modules page.

(Version 6): Go to Administer -> Site building -> Modules.

(Version 7): Go to Modules -> Install new module.

 

5. Install the module.

(Version 6): Enable the LiveHelpNow module and click "Save configuration".

(Version 7): Install the module either from a URL or after downloading a zip file. URL: https://www.livehelpnow.net/media/plugins/drupal/livehelpnow-7.x-1.0.zip

 

Configuration for Drupal 6 & 7:

1. Login to your Drupal website as an administrator.

(Version 6):

(Version 7):

 

2. Get to the LiveHelpNow module.

(Version 6): Go to Administrator -> LiveHelpNow Live Chat.

(Version 7): Go to Modules and enable the LiveHelpNow module.

(Version 7): Go to Configuration and select the LiveHelpNow module under User Interface.

 

3. Fill out the module form.

(Version 6): Fill out the module form and click "Save configuration".

(Version 6): Fill out the module configuration form.

 

4. Get to the site building blocks.

(Version 6): Go to Administrator -> Site Building -> Blocks.

(Version 7): Go to Structure -> Blocks.

 

5. Find LiveHelpNow and save the block.

(Version 6): Find the LiveHelpNow module under "Disabled". From the drop down, select the block section you would like the button to appear in and click "Save blocks".

(Version 7): Find the LiveHelpNow module, change the region to your desired region and click "Save blocks".

 

If you would like to install the HelpOut Tab plugin for Drupal, please click here.

 


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Article Details
Views: 7308 Created on: May 06, 2013
Date updated: Jun 05, 2017
Posted in: Installation
Tagged: drupal


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