• 21357
• 57

Dynamic Department Routing

• 24969
• 28

How to Setup Visitor Automations and Lead Scoring

• 18353
• 58

Managing Operator View Access

• 21795
• 57

Department Isolation

• 27612
• 28

How to setup live chat queuing for call centers

• 29852
• 60

"Live chat is currently unavailable" message

• 25800
• 57

How to send visitors their chat transcript by email and include a survey

• 32314
• 63

How to export chat transcripts for your records

• 20737
• 68

Email Transcripts

• 26862
• 67

Chat Session Timeout

• 29655
• 58
• 0

How to Setup a Post Chat or Ticket Survey

• 27601
• 28

Chat, Ticket, Call tagging explained

• 26238
• 58

Perform an action in a custom code before chat launch

• 26869
• 35
• 0

Chat System Customization

• 24389
• 62
• 0

How to set up department routing via pre-chat requirements

• 31318
• 58

New visitor notification

• 22857
• 59
• 0

Showing operator photo in chat

• 30408
• 60

Banning IP Addresses