Google Tag Manager (GTM) is a simple solution for managing JavaScript snippets that send data to third parties (like LiveHelpNow) from your website or app. You can easily add or remove snippets without requiring a developer to update any code.GTM is highly recommended for LiveHelpNow widget installation. It is easy, fast and the simplest way to load the LiveHelpNow on your website. Important: [...]
Skip the "Overview" section if you are familiar with UTM parameters. Overview UTM parameters are simply tags that you add to a URL. When someone clicks on a URL with UTM parameters, those tags are sent back to your LiveHelpNow account for tracking. For example, you have setup a new Ad Campaign to promote a new product, [...]
Between knowing what the customers are typing ahead of time and making sure the agents are providing the best possible service, the Sneak Peek brings g...
Whether you manage three agents or 300, the challenges that come with handing agents’ shifts, breaks, and holidays can be overwhelming. LiveHelpNow fre...
Setup notifications for Slack account to be notified of important events like new chats, support tickets, workforce deviations....