Skip the "Overview" section if you are familiar with UTM parameters. Overview UTM parameters are simply tags that you add to a URL. When someone clicks on a URL with UTM parameters, those tags are sent back to your LiveHelpNow account for tracking. For example, you have setup a new Ad Campaign to promote a new product, let's call it "Widget Z". Your ads promoting Widget Z run on google [...]
Google Tag Manager (GTM) is a simple solution for managing JavaScript snippets that send data to third parties (like LiveHelpNow) from your website or app. You can easily add or remove snippets without requiring a developer to update any code.GTM is highly recommended for LiveHelpNow widget installation. It is easy, fast and the simplest way to load the LiveHelpNow on your website. Important: [...]
Today we announce the release of our brand new Agent Workspace. It’s beautiful, modern, and it shines like a lightbulb in the night. So, come on in, ge...
As apparent as the benefits of extreme personalization in customer experience are, creating such experiences can be a bit tricky. After all, unique tou...
We’ve put together a Holiday Preparedness Guide for Small Businesses. In this guide you will learn: Solutions to Increased web traffic challenges suc...