Google Tag Manager (GTM) is a simple solution for managing JavaScript snippets that send data to third parties (like LiveHelpNow) from your website or app. You can easily add or remove snippets without requiring a developer to update any code.GTM is highly recommended for LiveHelpNow widget installation. It is easy, fast and the simplest way to load the LiveHelpNow on your website. Important: [...]
Skip the "Overview" section if you are familiar with UTM parameters. Overview UTM parameters are simply tags that you add to a URL. When someone clicks on a URL with UTM parameters, those tags are sent back to your LiveHelpNow account for tracking. For example, you have setup a new Ad Campaign to promote a new product, let's call it "Widget Z". Your ads promoting Widget Z run on [...]
On June 17th, LiveHelpNow joined two great teams to co-host a customer experience webinar. Our COO Jason O’Neill led the discussion with Marc Vasquez, ...
LiveHelpNow hires two new employees to help us serve our customers better. We present to you the new Director of Customer Success, Annie Gray and Busin...
Analyze Campaign Data (UTMs) in relation to number of page views, chat sessions and conversions. UTM tracking for your account is automatically enabled...